The best communication is to change your product, as it reaches all your customers and generates the best feedback. [*] Don't argue with your fans. Some customers will try to engage developers in arguments. There's no way you can win. [*] Let customers express their unhappiness. Don't censor; customers know when that's happening. Focus on your product rather than getting worked up over negative comments. …

. [*][b]Publish Your [doclink=store/coming_soon]Coming Soon Page[/doclink] as soon as possible[/b] - As soon as you begin talking about your game publicly, you should launch your Coming Soon page to start collecting feedback and let customers [doclink=marketing/wishlist]Wishlist[/doclink] your game. [*][b]Add features and tools that make sense for your game and your customers[/b] – There are many features that are available for you to use on Steamworks, but it may not be valuable for you to implement all of them to your game. Figure out what features are valuable for your goals and your customers. [*][b]Launch day is the starting line not the finish line[/b] – It's very likely that the game you launch on launch day is not the best it can be. …

[section]Features[/section] SteamVR lets users manage several areas of their VR experience, including: [list] [*]Room Setup - Define your play area [*]Device Status and Management - Update Firmware, Pair new devices, change audio settings, mirroring, and customize features like [url=https://steamcommunity.com/games/250820/announcements/detail/1705071932992003492]Motion Smoothing[/url] [/list] [subsection]System Report[/subsection] System Reports are a useful tool when troubleshooting your hardware, and you may need to generate one for customer support. …

Developers can create custom items that will drop to players to be used as decoration in SteamVR Home environments. Currently SteamVR Collectibles need to be manually imported by Valve. …

Steam Frame supports development and deployment from Unity, Unreal Engine, Godot, and your own custom engine via OpenXR. See the pages below for information on your engine. [list] [*][doclink=steamframe/engines/unity][/doclink] [*][doclink=steamframe/engines/unreal][/doclink] [*][doclink=steamframe/engines/godot][/doclink] [*][doclink=steamframe/engines/custom][/doclink] [/list]…

The powerful sale-page editing tools that we've been developing for years is now available for customizing developer, publisher, and franchise homepages. With these tools, you have more control over how you organize and display your games. …

[docimg=Homepage_Valve_ListOfLists.png]Homepage_Valve_ListOfLists.png[/docimg] [*][b]Custom background artwork[/b] - You can style your entire page by uploading a custom background artwork. Or you can provide artwork in the background of each individual section. [*][b]YouTube video embeds[/b] - Show off your latest trailer, orgame update. [*][b]Text and image blocks[/b] - Tell players more about your company, development team, or more about each featured game. [*][b]Titles or title images[/b] - Break up your page with section titles to better highlight sets of games or different franchises. …

Instead of having its own separate store page, your Steam Playtest signup will live right on your main game, so that customers can sign up and access the playtest but still Wishlist or Follow the main game. Here’s what a Steam Playtest signup looks like to customers: [docimg=new_join_playtest.png]Join the Playtest[/docimg] Potential testers will be able to request access to your Steam Playtest if they're interested. …

As a result, things like playtime, wishlists, reviews, refunds, etc. are separate as well. For example:[list] [*]A customer’s wishlist for your game won’t be impacted when they join or leave your playtest. [*]A customer who has only participated in the Playtest cannot review your actual game. [*]A customer’s playtime in your Playtest has no impact on the Steam Refund policy, or the player’s ability to get a refund on a purchase of your real game. [*]A customer’s playtime in your Playtest has no impact on earning trading cards or unlocking achievements. …

We have seen partners run continuous streams that go longer than a couple days. Its up to you to decide when are the best times to reach your customers with the live content. Also consider that Steam customers are around the world. Sometimes after major events, it might be valuable to replay past content so that all your potential customers and fans can see it. [*][h4]Q. …

You must include banner or update title so that it indicates that the Stream is NOT live. This is prevent customer confusion. Often streaming partners will put a banner 'Re-Broadcast' on the top right of their video. [*][h4]Q. Will Steam automatically re-broadcast my content?…

Check out the [doclink=sdk/uploading]SteamPipe Documentation[/doclink] for details. Note that after your app releases to customers, your customers will be receiving the build marked as the Default build. In order to test your update, you should upload the new build using Steampipe, then set that build on a test branch with a password to test before moving it to the default branch. …

This will allow your update information to appear accessible from the 'downloads' panel in the Steam client and to any customer that is following your game (which they can do from your community hub or store page), on your store page, and within the Steam library. …

[/td] [/tr] [tr] [td][b]Demo[/b][/td] [td]Steam has the option to provide free demos for your customers so that they can try the game before purchasing. Demos are created through the main App and will appear as a button on the main game's store page. …

Once your title is live, the "Default" branch is the build that is delivered to customers. Additional builds can be listed under the beta tab or hidden using a password. Password-protected branches are not visible to any account without the password.…

[section=overview]Overview[/section] Developer, Publisher, and Franchise Sales are custom sale pages that Steamworks Partners are eligible to run once a calendar year. These pages live independent of your [doclink=store/creator_homepage]Creator Home[/doclink], have a different / customizable URL, and is also shown differently on Steam. …

[list] [subsection]Eligibility[/subsection] A minimum of three paid titles are required for home page featuring. We tend to approach each decision from the customer's perspective - so having one strong title is generally not sufficient. We'll evaluate your catalog as a whole, based on demonstrated current customer interest. …

[/b] A: No- we don’t have an editorial team picking games for Top Sellers, Popular New Releases, Popular Upcoming, or other storefront charts. Those are all based on player data. [b]Q: Will every customer see my game if it’s a top selling title?[/b] A: The top selling list respects each player’s content preferences, and customers can filter out certain categories of content from the store if they wish. …

[/b] A: The default store front page view is territory-specific, so customers might see different games depending on what’s popular in their area. However, all users can click through to see the global Top-Sellers list.…

[callout][b]NOTE[/b]: This documentation is for developers interested in learning more about Steam Cloud Play for their games on Steam. If you are a customer and are interested in signing up for NVIDIA GeForce NOW, click [url= https://www.nvidia.com/en-us/geforce-now/#product-matrix]here[/url].…

Visit this knowledge base article [url]https://nvidia.custhelp.com/app/answers/detail/a_id/5023[/url] for a list of supported countries [b] How do I sign up as a customer to play my supported Steam games on GeForce NOW?[/b] You can sign up as a customer [url=https://www.nvidia.com/en-us/geforce-now/?…

The front page will refresh the options regularly throughout the sale to display fresh games for customers who are browsing often. The goal is to get every featured title a chance to maximize their visibility for the entirety of the sale, and not just a 24-hour period (which is what the featuring used to be) and to make it easy for customers to find the great games and great deals. …

However, if your 30-day Price Introduction Cooldown ends during a seasonal sale, you could choose to join the sale already in progress by manually entering a custom discount once your cooldown ends (i.e., 30 days or more from your release date or price increase). In any case, there are always future opportunities to put your game on discount, so you shouldn't feel pressured to change your release date or pricing updates for the sake of a seasonal sale event. …

This section will then automatically populate with the titles we've made, sorted in order of revenue. [section]Customized Tags[/section] [docimg=custom_tags_01.jpg]custom_tags_01.jpg[/docimg] You can also customize the tags that are shown in the left-most column of your tabbed area. …

(See [url=https://partner.steamgames.com/doc/steamframe/compat#FrameCompatibilityChecklist]Frame Compatibility Checklist[/url] below.) [*]When the review completes, you'll be provided detailed point-by-point results through the partner site. [*]You'll have a window of time to review these results before they're published. [*]Once published, customers will be able to see the results of your compatibility testing when browsing games in their library or the store. [/list] The results of a compatibility review will not affect whether your game is available to customers on Frame, but will affect how it is presented. …

We trust you'll target what makes most sense for your game and customers. [b]Performance[/b] [list] [*][b]2D titles[/b]: your game must run at a minimum 30 fps at 1280x720 during normal play. [*][b]VR titles[/b]: your game must run at a minimum of 72 fps at 1728x1728 during normal play. …

[section=Requirements]Before you begin[/section] Before customizing a Steam gold master disk, first package your game files in one or more depots and [doclink=sdk/uploading#Building_Retail_Install_Discs]create a retail disc[/doclink]. [section=Setup]Customizing the Steamworks Setup Application[/section] The Steamworks SDK includes a customizable installer that you can include on your gold master. …

[/list] [subsection]Section Options[/subsection] Each section has a few options you can specify [list] [*][b]Section Title[/b] - You can choose from a list of titles that are already translated and ready to go, or you can enter a custom title. Make sure you save your custom title separately, by clicking "Save Title" next to it. [*][b]Section Subtitle[/b] - Most sections also support a subtitle too if you need to explain anything more about a given section. [*][b]Background Settings[/b] - You can customize the background color of each section, and even provide an image if you wish. …

[/list] [subsection]Key Features[/subsection] [b]Automatically pulls in:[/b] [list] [*][b]Localized name[/b] - The name of the linked sale event in the customer’s language. [*][b]Store page banner[/b] - If available, the linked event's promotional banner. [*][b]Game list[/b] - A subset of the games featured in the linked sale. …

Here's an example of a developer shipping custom icons with their game: [docimg=dqdx_sc_radial_icons.png]dqdx_sc_radial_icons.png[/docimg] [callout=green] [h3]Fun Fact[/h3] Animated GIFs can be used as custom menu icons!…

We set this by selecting the special "action set" button in the binding screen and selecting "Apply Action layer --> System Options" from the pop up menu: [docimg=slime_rancher_radial_menu_config_3.png]slime_rancher_radial_menu_config_3.png[/docimg] Note that the special "action set" button will not appear in the binding menu if you don't have any custom action sets defined. This means that you must create your custom action set layer [i]before[/i] you try to set up the activation toggle for it. …

[/td] [/tr] [tr] [td][doclink=marketing/visibility]Visibility on Steam[/doclink][/td] [td]Prominent visibility of products on the front page of the Steam Store is a careful balancing act. We want to show products that customers are interested in buying and are going to be happy with, while also giving new games and software a chance to find their audience.[/td] [/tr] [tr] [td][doclink=marketing/wishlist]Wishlists[/doclink][/td] [td]Email notifications may be sent to customers based on a variety of trigger actions related to your game, software, or video on Steam. These triggers may change in the future, but this is a description of current set of features.…

This offers lists for Top Selling, New Releases, Upcoming, and discounted and provides for ways to customize additional ways of organizing the DLC. [docimg=browse_page_example_1.png]browse_page_example_1.png[/docimg] [subsection]Default Appearance[/subsection] This browse page will automatically list your DLC with a couple of default logic. Here is a general idea of what happens by default: [list] [*]The page will first list out the items that you specified to appear on your base game's store page. [*]If those items of DLC all have at least 4 screenshots, then we’ll display all those items of DLC in big sections on the browse page, which shows the short description, price, and 4 screenshots. [*]If not all the items have at least 4 screenshots, then we fall back to just showing a row of capsules. [/list] [subsection]Customization[/subsection] You can customize these pages with a similar set of options that you have for configuring your [doclink=store/creator_homepage]developer or publisher homepages[/doclink]. …