An important part of managing your Steamworks Partner account is deciding who has access to your Applications, and what type of access you'd like to give them. The configuration you choose may differ based on your relationship of individual users and teams involved. For example, if you a game is being distributed on Steam by a publisher, then it's useful for both the publisher and the development studio to be set up with access to the game, even if payments for sales of the game will only go to one of the entities. There are a few ways to grant others access to your applications.
You may also want to read more about how Applications
work on Steam, or learn more about Managing Your Steamworks Account
Method 1: Individual Steam Accounts/Groups
Using this method, an administrator would create a group in your partner account that only includes access to specific Applications, and then directly adds any individual Steam accounts to that group. To create and manage groups, please visit Add/Manage Groups
.This method has the following advantages:
Potential disadvantages of this method:
- You can explicitly set permissions for each individual user account.
- You can control exactly which individual user accounts have access to your Application.
- All individual Steam account in your Steamworks Partner account will be given the Developer Comp packages, which grant play access to the default branch all Applications in your Partner account, regardless of group settings.
Method 2: Multiple Steamworks Partner Accounts
This method may be useful when a publisher is sharing access with a development studio, or when both parties already have Steamworks partner accounts set up. To enable mutliple Steamworks Partner accounts on the same Application, please contact Valve
.This method has the following advantages:
Potential disadvantages include:
- You can prevent Developer Comp access to other Applications in your account.
- You can delegate management of individual user accounts to the owner of the other Steamworks Partner account.
- You will not be able to manage individual permissions - all Steamworks partners will have full access to manage the Application within their own Steamworks account.
Ultimately how you choose to manage Applications in your account is up to you. There is no single correct way of doing it, so it depends on how your teams are organized, whether you are working with a publisher, and your own preferences.
Can I get access to real-time sales reports if my game is published by a different company?A. Yes. Your Steam account will either need to be added to the publisher's Steamworks account, or sales reporting visibility can be granted to your own Steamworks account. If the latter, you'll need some help from Valve to get this set up, so please contact Valve if this is the case.
If my game is published by a different company, how do I create a new Steamworks account without creating a new app and paying the app fee?A. You can sign up as a limited Steamworks account by following this link. This sign-up process includes just the NDA and a collection of company or individual contact information. If you also need to enter bank and tax information for receiving payments, you should not use that path.
Q. How do I move or transfer my application to another company or entity?A. Please use our App Transfer Tool to transfer applications between Steamworks partner accounts. It can be found under the "Tools" menu on the Steamworks website. You will need to be the Actual Authority of your Steamworks partner account to complete an app transfer.
Q. Can I set when the new company will start receiving payments?A. Only the initiator can set the effective date which is when payments will begin to the receiving party once the transfer request is approved by Valve.
Q. Does the receiving party need to be a fully onboarded partner with a Steamworks account?A. Yes, they will need a Steamworks partner account that is fully onboarded. They can do this by going through the Steam Direct process and paying the Steam Direct fee if they don't have an account already.
Q. How do I confirm a transfer initiated by someone else? A. Navigate to the App Transfer Tool under the "Tools" menu in Steamworks and you will see any pending transfers initiated by other partners. You will need to be the Actual Authority of your Steamworks partner account to complete an app transfer.
Q. How long does the app transfer process take?A. Once both parties have fully approved the app transfer, Valve will respond to the request as quickly as possible. Usually within 2-5 business days.
Q. Can I transfer multiple applications in one request? Can I transfer DLC?A. Yes, you can select multiple applications and DLC to transfer in a single request.
Q. Transferee accepted the transfer, but it is still "Awaiting Confirmation From Transferer", what do I do? A. The transferer or initiator should have received an email with a link to confirm the transfer. If you cannot find it, you can cancel and repeat the process. If that doesn't work please create a support ticket.
Q. What happens to the store page, community hub, user reviews, etc?A. All public elements of the appID will remain exactly the same after the transfer, and customer ownership is not interrupted or changed. Once the transfer completes, the new owner of the appID can edit the store page, edit the Publisher field, upload new assets, update the build, change the price and so on. But everything will stay the same until the new owner makes changes. No community content (user reviews, forums, etc) will be effected by the transfer.