If you need to transfer a game or other application to another Steamworks partner account, it can be done entirely through a set of tools built into the Steamworks website. These tools manages the approval process and keeps a history of transfers.
Transfers may be useful in cases such as when a game changes ownership, or if an individual forms a corporation and needs to move the game to be distributed under the new corporation.
Necessary permissions and configuration
To complete a transfer of a game with Steamworks, there are some requirements:The Steam User that initiates the transfer:
The Steam User that receives the transfer :
- must have Actual Authority permission within Steamworks for the Steamworks partner account that has current distribution rights for the game.
- needs to know the e-mail address of the recipient of the transfer.
- must be attached to a complete, verified, and fully onboard Steamworks partner account and have Actual Authority permission within that Steamworks account.
(Note: If you already have a partner account, but need to make changes to who is listed as Actual Authority, please use our Actual Authority request tool.)
- if the recipient does not have a fully onboard partner account, one can sign up through Steam Direct and pay the Steam Direct fee.
Steps of the transfer
A transfer consists of five steps. The length of the entire process depends on how long it takes the recipient and transferer to confirm the transfer. Once both parties have fully approved the app transfer, Valve will need to approve the transfer. Valve will do so as quickly as possible, usually within 2-7 business days.
- Transferer initiates the transfer. The existing manager of an app will:
- enter the e-mail address of the recipient to initiate the transfer .
- choose an effective date for the transfer, see more about the effective date below.
- provide a reason for the transfer so Valve can more easily review and approve the transfer.
- Recipient approves the transfer. The recipient will:
- receive an e-mail notifying of the pending transfer. That e-mail leads to the App Transfer Tool under the "Tools" menu in Steamworks.
- see any pending transfers initiated by other partners.
- need to have Actual Authority for the Steamworks partner account to complete an app transfer.
- Transferer re-confirms the transfer.
- Valve will review the transfer. If there are questions about the reason for the transfer, we will email the actual authority users to obtain more information.
- Transfer complete. Once approved, all management rights transfer to the new partner.
The effective date of a transfer is the date that payments will begin to the new partner.
The effective date is not the date that management rights transfer to the new partner. Management rights will transfer immediately upon approval by Valve.
The system defaults to an effective date of 7 days from the date the transfer is initiated.
Starting a transfer
To start a transfer, please visit Transfer Applications
tool, which can also be found under the "Tools" menu on the Steamworks website. You will need to be the Actual Authority of your Steamworks partner account to complete an app transfer.
Q. Can I set when the new company will start receiving payments?
A. Only the initiator can set the effective date which is when payments will begin to the receiving party once the transfer request is approved by Valve.
You may wish to choose a particular date to conform to your contract, but we find that for accounting purposes, the 1st of the current or following month may be a convenient date for some partners.
We do not recommend and may not allow dates far in advance of the current date or dates earlier than the 1st of the current month.
Q. How long does the app transfer process take?
A. Once both parties have fully approved the app transfer, Valve will respond to the request as quickly as possible. Usually within 2-7 business days.
Q. Can I transfer multiple applications in one request? Can I transfer DLC?
A. Yes, you can select multiple applications and DLC to transfer in a single request.
Q. Transferee accepted the transfer, but it is still "Awaiting Confirmation From Transferer", what do I do?
A. The transferer or initiator should have received an email with a link to confirm the transfer. If you cannot find it, you can cancel and repeat the process. If that doesn't work please create a support ticket.
Q. What happens to the store page, community hub, user reviews, etc?
A. All public elements of the appID will remain exactly the same after the transfer, and customer ownership is not interrupted or changed. Once the transfer completes, the new owner of the appID can edit the store page, edit the Publisher field, upload new assets, update the build, change the price and so on. But everything will stay the same until the new owner makes changes. No community content (user reviews, forums, etc) will be affected by the transfer.
Q. Can I run a discount on a game right away once transfer has been completed?
A. Transferred games are subject to the same discount cool-down timing as normal. This cool-down does not get reset or shortened by the app transfer process. For more details, please see Discounting Rules
Q. When I receive the transfer of a game, will I have access to all sales history for the game?
A. By default, you will only have access to sales data from the transfer effective date forward. Visibility of full sales history can be granted to the recipient. If this is necessary, please have the original manager of the game contact Valve to request that full history be granted to the new recipient of the game.
Monthly payment reports and history belongs to the former partner and this information is not transferred.