Steamworks Documentation
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Participating in Third-Party Sales Events

. [*]A game can only be included in at most one featured Publisher/Developer Sale and one featured Franchise sales per calendar year. [/list] [*][h4]Q: How can I know more about upcoming third-party events? / Does Steam keep a list of upcoming third-party events? / Can Steam introduce me to third-party event organizers?…

If your primary contact for the event isn't available, other people in that contact info link may be able to help. [*][h4]Q: There is an upcoming third party event, or one that's live right now, that I think my game would be a good fit for. How can I be added?[/h4] [b]A:[/b] Please reach out to the event organizer. [/list] [section]Have Questions?…

Developer And Publisher Homepages

If your game is published by a different company, that publisher may have to link the game to their Creator Homepage themselves. [*][h4]Q: Can I link different developer or publisher names to the same Creator Homepage?[/h4] A: Yes. This might be useful if you have multiple game studios that you present as a single brand. [*][h4]Q: Do I need to do anything special to add new releases to my page?…

In those cases, we would ask that you use something different. [*][h4]Q: What if I can't find a product on my creator page?[/h4] A: If a product is not being associated with your creator homepage, it's likely one of two problems. …

User Reviews

Learn more [doclink=webapi/IUserReviewsService#GetAppReviews]here[/doclink]. [section]Frequently Asked Questions[/section] [b]Q. I'm a game developer. Can I respond to reviews?[/b] A. Yes, when you post in the comments of reviews on your product, your comment will be flagged as being from the developer. Additionally, you can use the specific provided area to leave a developer comment that will appear more prominently. [b]Q. I'm a developer. Can I delete reviews of my product?[/b] A. Not directly. If you find abusive reviews, you can flag them. The review will continue to be listed on your store page until a moderator deletes the review or removes the flag. …

Uploading to Steam

Enabling a preload is recommended in these cases: [list] [*]Games with large file sizes [*]Extremely anticipated games [/list] Before enabling the preload, ensure that your most up to date build has been uploaded to Steam. You [i]can[/i] update your game's build normally during a preload if necessary. Preload updates are delivered as a delta patch from the previous build in the same way they are after release. …

You can check what depots are included in a package via the following steps: [olist] [*] Navigate to your [i]App Admin[/i] page [*] From the View Associated Items section, click [i]All Associated Packages, DLC, Demos and Tools.[/i] [*] Click on the title of the Package you're attempting to download [*] Review the [i]Depots Included[/i] section [*] Use the [i]Add/Remove Depots[/i] to ensure the correct set of Depots are assigned to the Package [/olist] There are a number of discussion threads about this that may also assist: [list] [*] [url=steamcommunity.com/groups/steamworks/discussions/0/864972621123948611]Empty folder after installing the game[/url] [*] [url=steamcommunity.com/groups/steamworks/discussions/0/540742667593104506]Unity Builds for PC/Mac/Linux[/url] [*] [url=steamcommunity.com/groups/steamworks/discussions/0/540742667672176633]Preparing Content for Mac Packaging[/url] [/list] [h4]Running steamcmd.exe results in the following error: "SteamUpdater: Error: Steam needs to be online to update. …

Steam Cloud Play (Beta)

It is similar to customers playing games from their Steam Library through [doclink=features/remoteplay][/doclink] on another computer. [b]Do I need to do anything special to my game to make it compatible with Steam Cloud Play services?[/b] Fortunately there is very little work to get your game working on a Steam Cloud Play Service. …

Visit this knowledge base article [url]https://nvidia.custhelp.com/app/answers/detail/a_id/5023[/url] for a list of supported countries [b] How do I sign up as a customer to play my supported Steam games on GeForce NOW?[/b] You can sign up as a customer [url=https://www.nvidia.com/en-us/geforce-now/?…

Free to Keep (100% Discount)

[/list] [section]Frequently Asked Questions[/section] [list] [h4]Q. Can I gate access or limit content for Free to Keep players? [/h4] [b]A: [/b]No. The point of a Free to Keep promotion is to give away the entire game in its standard format. …

Trading cards will not drop for customers who own the game through a Free to Keep package. [h4]Q. I have a multiplayer game with lower player counts, and I want to get more users in my game! [/h4] [b]A: [/b]In our experience, a Free to Keep promotion generally doesn't give you the results you're looking for. …

Builds

Note that if you wish for branch contents to remain private, you should set your branch password [i]before[/i] setting a build live on the branch. [docimg=betapassword_2.png]betapassword.png[/docimg] To test game content from branches other than Default, right-click on the game in the Steam client and select [b]Properties[/b]. …

Age Ratings Mandatory in Germany

https://partner.steamgames.com/healthcheck/missingratingforgermany/ [section]Frequently Asked Questions[/section] [b]Q. When do I need to complete this questionnaire by?[/b] A. You can complete the questionnaire at any time. Games without a German age rating will be hidden from customers in Germany starting November 15, 2024. To ensure that we can resolve any questions that may arise from the information we receive as part of your questionnaire without your game going offline in Germany, we recommend that you submit your questionnaire in advance of this deadline. [b]Q. If I fill out the questionnaire, is my game guaranteed to remain available in Germany?[/b] A. No. There are certain kinds of content that are not allowed for sale to customers in Germany. …

Hosting Third-Party Sales Events

[/list] [table] [tr] [td][docimg=Cozy_MM_cropped.jpg]Cozy_MM_cropped.jpg[/docimg][/td] [td][docimg=Games_Made_In_Germany_MM_cropped.jpg]Games_Made_In_Germany_MM_cropped.jpg[/docimg][/td] [/tr] [/table] [section]FAQ[/section] [*][h4]Q: I was invited to join a Third-Party Sales Event by someone outside my organization. Should I participate?[/h4] [b]A:[/b] This is up to you. …

If your event is a discount event (for example, a publisher sale), you'll want to design your sale page such that the elements that the discounted offers should be presented at the top of the sale page, above any non-discounted items, such as demos, Follow buttons or Coming Soon games. [*][h4]Q: Some of my participants will be announcing new games [i]during[/i] my event? Can I feature their Coming Soon pages on my Sale Page once they've been revealed?[/h4] [b]A:[/b] Yes, this is fine, but if you want to add a game to your sale page before its Coming Soon store page has been released, you'll need to use the 'Add by ID' button since the game's name wont appear in search yet. …

Touch Menus

Touch menus can be configured in many different ways in both behavior and appearance, and can be adorned with custom labels and icons (provided by either Valve, the developer, or the player). Here's an example of a touch menu in [i][url=http://store.steampowered.com/app/268500/XCOM_2/]XCOM 2[/url][/i], binding the numeric hotkeys: [docimg=xcom2_touch_menu_button_ex.png]xcom2_touch_menu_button_ex.png[/docimg] Touch menus are available in both native and legacy mode, but can only be driven by a trackpad. …

Authentication using Web API Keys

To create a Publisher Web API key: [olist] [*] As a user with administrative rights in your Steamworks account, visit your groups list by going to [b]Users & Permissions[/b], then [b]Manage Groups[/b]. [*] Select an existing group or create a group. [i]We recommend creating a dedicated group to control Web API key game access.[/i] [*] Ensure the applications associated with the group are correct before creating a key. [*] Select [b]Create WebAPI Key[/b]. [*] Select the set of desired key permissions. [*] Select [b]Save Changes[/b] [*] The newly created key will display in the right-hand sidebar of that page. …

Trailers

It must be a frame from the video itself, and must be 1920x1080 .jpg or .png [b]Best practices:[/b] Try to get a frame that is representative of unique content in your trailer, and avoid text. [section]Frequently Asked Questions[/section] [h4]Q. Can I release my game while a trailer is encoding?[/h4] A. No, you cannot release your game while a trailer is in the process of converting. …

Note: Deletion / re-submission will move the trailer to the back of the queue. [h4]Q. What do I do if my trailer processing ended with an error?[/h4] A. The most common reason for a trailer to fail is the resolution of the video. …

Developer, Publisher, and Franchise Sale Pages

[list] [table] [tr] [th]Example:[/th] [th]This Store Page Banner:[docimg=StorePageBannerExample.png]StorePageBannerExample.png[/docimg][/th] [th]Links Customers to this Sales Event:[docimg=FranchisePageExample.png]FranchisePageExample.png[/docimg][/th] [/tr] [/table] [/list] [section=FAQ]FAQ[/section] [*][h4]Q: I am a franchiser, but don't publish games directly on Steam. Can I host a Franchise Sale?[/h4] [b]A:[/b] Yes, though it's a slightly different process for third-parties that aren't part of the Steamworks ecosystem. …

Our most successful sale pages are ones that have a diverse representation of the catalog, are organized in a way to help customers find what they might want to play (not focused on the newest thing), and feel intentionally designed. [*][h4]Q: I want to run a sale page for an upcoming Seasonal Sale, or an ad-hoc page for all of my June discounts. Can I do that?[/h4] [b]A:[/b] No. …

ISteamNetworkingMessages Interface

A note for those familiar with TCP/IP ports, or converting an existing codebase that opened multiple sockets: You might notice that there is only one channel, and with TCP/IP each endpoint has a port number. You can think of the channel number as the [i]destination[/i] port. If you need each message to also include a [i]source port[/i] (so the recipient can route the reply), then just put that in your message. …

ISteamUserStats Interface

[b]See Also:[/b] [api]ISteamUserStats::DownloadLeaderboardEntries[/api], [api]ISteamUserStats::UploadLeaderboardScore[/api] [b]Example:[/b] [code=cpp]void OnLeaderboardScoresDownloaded( LeaderboardScoresDownloaded_t *pCallback ) { for ( int i = 0; i < pCallback->m_cEntryCount; i++ ) { LeaderboardEntry_t leaderboardEntry; int32 details[3]; // We know that we store this many initially. …

[b]See Also:[/b] [api]ISteamUserStats::GetAchievementName[/api] [b]Example:[/b] [code=cpp]int numAchievements = SteamUserStats()->GetNumAchievements(); for ( int i = 0; i < numAchievements; ++i ) { const char *achName = SteamUserStats()->GetAchievementName( i ); if ( achName ) { printf( "%s", achName ); } }[/code] [subsection=GetNumberOfCurrentPlayers]GetNumberOfCurrentPlayers[/subsection] [code=cpp]SteamAPICall_t GetNumberOfCurrentPlayers();[/code] Asynchronously retrieves the total number of players currently playing the current game. …

Application Settings for Virtual Reality

[docimg=thelablaunchoptions.PNG]thelablaunchoptions.PNG[/docimg] [i]Launch Options for "The Lab"[/i] [section]Store Page Settings[/section] You can also manage what Virtual Reality settings are visible on your Steam store page. …

Steam Cloud

This is most commonly used to share saved games between a demo and a full game. A value of [b]0[/b] disables this feature. (Note: trying to use shared cloud data with an unreleased target/base app will not sync those files and is not a recommended setup). …

Setting Up A Stream

[docimg=stream4.png]stream4.png[/docimg] [/olist] [subsection]Setting up OBS [i](Optional)[/i][/subsection] There are several software tools available for streaming your game to Steam. OBS is a popular free and open-source option. …

Note that There may be a delay up to 5 minutes before the stream is picked up on the store page once you start streaming, so you may want to begin the stream a few minutes early to account for this. [/olist] [subsection]Troubleshooting:[/subsection] Q: I don’t see my broadcast on my Steam store page! [list][*]A.You may need to refresh the product page after a few seconds. We only display the live broadcast once a connection is established. …

DLC Visibility

[/list] [subsection]Customization[/subsection] You can customize these pages with a similar set of options that you have for configuring your [doclink=store/creator_homepage]developer or publisher homepages[/doclink]. [list] [*]You can create lists of [i]n[/i] number of DLC if you want to define logical sets of DLC that should be grouped together to help players shop for that kind of content. [*]You can upload custom header image to give your page stronger branding or to draw greater attention to your latest DLC. [*]You can select sets of DLC to feature, including automatically populated sets such as Top Sellers, New Releases, Discounted, and Upcoming. …

Steam Branding Guidelines

Valve further reserves the right to object to unfair uses or misuse of its trademarks or other violations of applicable laws. [i]Valve also reserves the right to approve any communication using the Steam brand before its distribution.[/i] [/list] [section]Legal Attribution[/section] Use the Steam logo with the "®" servicemark. …

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