[b]Q: Why is payment failing to process when calling ProcessAgreement?[/b] [b]A:[/b] If the customer does not have a valid payment method on file, does not have sufficient Steam Wallet funds, or has used an expired payment method most recently, then it may fail when you call ProcessAgreement. …

If the user has not updated their payment method on file by then, they are likely not coming back. [b]Q: What do customers need to know about recurring subscriptions?[/b] [b]A:[/b] There is a customer support FAQ [url=https://support.steampowered.com/kb_article.php?…

We highly recommend using this method, because our data shows that customers enjoy and find it easier to shop in their own local currency. The pricing conversions we have suggested also adjust for local purchasing power, which we believe will provide a better experience for customers and ultimately lead to more sales. [*] If you are unable to add the new currencies to your in-game pricing table, then you may safely continue to sell to users in your existing currency and Steam will automatically convert the sale to the appropriate user currency at the current market rate. …

Steam will present the converted price to the user, in their local currency for approval. For example, if a customer in Mexico is trying to purchase an item in-game they would see something like "this item costs $10 USD and you will be charged 130.14 Pesos for this transaction". …

You want to think about the context of where your trailer will appear. For example, the customer may be going through their Discovery Queue and looking at games that are recommended to them, and you may have less than 10 seconds to make an impression. Or the customer may be watching your trailer without any audio. You will want to think about how long it takes for the customer to learn about your product, and if they can learn about it without audio. …

[subsection]3. Design & Build Your Custom Event[/subsection] If your proposal is approved, the Events Team will enable the event tools so you can stage a Sale Page and start inviting participants. …

Vague or subjective topics—like 'Beautiful Games,' 'Indie Games,' 'Classic Games,' etc.—can be interpreted in different ways by different customers, which makes broad representation harder to achieve. [subsection]3. Games with High Customer Interest[/subsection] While there's no penalty for including smaller or up & coming titles, featuring games with strong customer interest (as outlined in [doclink=/marketing/visibility#7]Visibility on Steam: Key Visibility Elements[/doclink]) increases the likelihood of curated featuring. …

. [*][b]Publish Your [doclink=store/coming_soon]Coming Soon Page[/doclink] as soon as possible[/b] - As soon as you begin talking about your game publicly, you should launch your Coming Soon page to start collecting feedback and let customers [doclink=marketing/wishlist]Wishlist[/doclink] your game. [*][b]Add features and tools that make sense for your game and your customers[/b] – There are many features that are available for you to use on Steamworks, but it may not be valuable for you to implement all of them to your game. Figure out what features are valuable for your goals and your customers. [*][b]Launch day is the starting line not the finish line[/b] – It's very likely that the game you launch on launch day is not the best it can be. …

[section]Features[/section] SteamVR lets users manage several areas of their VR experience, including: [list] [*]Room Setup - Define your play area [*]Device Status and Management - Update Firmware, Pair new devices, change audio settings, mirroring, and customize features like [url=https://steamcommunity.com/games/250820/announcements/detail/1705071932992003492]Motion Smoothing[/url] [/list] [subsection]System Report[/subsection] System Reports are a useful tool when troubleshooting your hardware, and you may need to generate one for customer support. …

Developers can create custom items that will drop to players to be used as decoration in SteamVR Home environments. Currently SteamVR Collectibles need to be manually imported by Valve. …

Instead of having its own separate store page, your Steam Playtest signup will live right on your main game, so that customers can sign up and access the playtest but still Wishlist or Follow the main game. Here’s what a Steam Playtest signup looks like to customers: [docimg=new_join_playtest.png]Join the Playtest[/docimg] Potential testers will be able to request access to your Steam Playtest if they're interested. …

As a result, things like playtime, wishlists, reviews, refunds, etc. are separate as well. For example:[list] [*]A customer’s wishlist for your game won’t be impacted when they join or leave your playtest. [*]A customer who has only participated in the Playtest cannot review your actual game. [*]A customer’s playtime in your Playtest has no impact on the Steam Refund policy, or the player’s ability to get a refund on a purchase of your real game. [*]A customer’s playtime in your Playtest has no impact on earning trading cards or unlocking achievements. …

The powerful sale-page editing tools that we've been developing for years is now available for customizing developer, publisher, and franchise homepages. With these tools, you have more control over how you organize and display your games. …

[docimg=Homepage_Valve_ListOfLists.png]Homepage_Valve_ListOfLists.png[/docimg] [*][b]Custom background artwork[/b] - You can style your entire page by uploading a custom background artwork. Or you can provide artwork in the background of each individual section. [*][b]YouTube video embeds[/b] - Show off your latest trailer, orgame update. [*][b]Text and image blocks[/b] - Tell players more about your company, development team, or more about each featured game. [*][b]Titles or title images[/b] - Break up your page with section titles to better highlight sets of games or different franchises. …

We have seen partners run continuous streams that go longer than a couple days. Its up to you to decide when are the best times to reach your customers with the live content. Also consider that Steam customers are around the world. Sometimes after major events, it might be valuable to replay past content so that all your potential customers and fans can see it. [*][h4]Q. …

You must include banner or update title so that it indicates that the Stream is NOT live. This is prevent customer confusion. Often streaming partners will put a banner 'Re-Broadcast' on the top right of their video. [*][h4]Q. Will Steam automatically re-broadcast my content?…

[section=overview]Overview[/section] Developer, Publisher, and Franchise Sales are custom sale pages that Steamworks Partners are eligible to run once a calendar year. These pages live independent of your [doclink=store/creator_homepage]Creator Home[/doclink], have a different / customizable URL, and is also shown differently on Steam. …

[list] [subsection]Eligibility[/subsection] A minimum of three paid titles are required for home page featuring. We tend to approach each decision from the customer's perspective - so having one strong title is generally not sufficient. We'll evaluate your catalog as a whole, based on demonstrated current customer interest. …

Steam Frame supports development and deployment from Unity, Unreal Engine, Godot, and your own custom engine via OpenXR. See the pages below for information on your engine. [list] [*][doclink=steamframe/engines/unity][/doclink] [*][doclink=steamframe/engines/unreal][/doclink] [*][doclink=steamframe/engines/godot][/doclink] [*][doclink=steamframe/engines/custom][/doclink] [/list]…

[/b] A: No- we don’t have an editorial team picking games for Top Sellers, Popular New Releases, Popular Upcoming, or other storefront charts. Those are all based on player data. [b]Q: Will every customer see my game if it’s a top selling title?[/b] A: The top selling list respects each player’s content preferences, and customers can filter out certain categories of content from the store if they wish. …

[/b] A: The default store front page view is territory-specific, so customers might see different games depending on what’s popular in their area. However, all users can click through to see the global Top-Sellers list.…

[callout][b]NOTE[/b]: This documentation is for developers interested in learning more about Steam Cloud Play for their games on Steam. If you are a customer and are interested in signing up for NVIDIA GeForce NOW, click [url= https://www.nvidia.com/en-us/geforce-now/#product-matrix]here[/url].…

Visit this knowledge base article [url]https://nvidia.custhelp.com/app/answers/detail/a_id/5023[/url] for a list of supported countries [b] How do I sign up as a customer to play my supported Steam games on GeForce NOW?[/b] You can sign up as a customer [url=https://www.nvidia.com/en-us/geforce-now/?…

(See [url=https://partner.steamgames.com/doc/steamframe/compat#FrameCompatibilityChecklist]Frame Compatibility Checklist[/url] below.) [*]When the review completes, you'll be provided detailed point-by-point results through the partner site. [*]You'll have a window of time to review these results before they're published. [*]Once published, customers will be able to see the results of your compatibility testing when browsing games in their library or the store. [/list] The results of a compatibility review will not affect whether your game is available to customers on Frame, but will affect how it is presented. …

We trust you'll target what makes most sense for your game and customers. [b]Performance[/b] [list] [*][b]2D titles[/b]: your game must run at a minimum 30 fps at 1280x720 during normal play. [*][b]VR titles[/b]: your game must run at a minimum of 72 fps at 1728x1728 during normal play. …

This section will then automatically populate with the titles we've made, sorted in order of revenue. [section]Customized Tags[/section] [docimg=custom_tags_01.jpg]custom_tags_01.jpg[/docimg] You can also customize the tags that are shown in the left-most column of your tabbed area. …

The front page will refresh the options regularly throughout the sale to display fresh games for customers who are browsing often. The goal is to get every featured title a chance to maximize their visibility for the entirety of the sale, and not just a 24-hour period (which is what the featuring used to be) and to make it easy for customers to find the great games and great deals. …

However, if your 30-day Price Introduction Cooldown ends during a seasonal sale, you could choose to join the sale already in progress by manually entering a custom discount once your cooldown ends (i.e., 30 days or more from your release date or price increase). In any case, there are always future opportunities to put your game on discount, so you shouldn't feel pressured to change your release date or pricing updates for the sake of a seasonal sale event. …

[section=Requirements]Before you begin[/section] Before customizing a Steam gold master disk, first package your game files in one or more depots and [doclink=sdk/uploading#Building_Retail_Install_Discs]create a retail disc[/doclink]. [section=Setup]Customizing the Steamworks Setup Application[/section] The Steamworks SDK includes a customizable installer that you can include on your gold master. …

[/list] [subsection]Section Options[/subsection] Each section has a few options you can specify [list] [*][b]Section Title[/b] - You can choose from a list of titles that are already translated and ready to go, or you can enter a custom title. Make sure you save your custom title separately, by clicking "Save Title" next to it. [*][b]Section Subtitle[/b] - Most sections also support a subtitle too if you need to explain anything more about a given section. [*][b]Background Settings[/b] - You can customize the background color of each section, and even provide an image if you wish. …

[/list] [subsection]Key Features[/subsection] [b]Automatically pulls in:[/b] [list] [*][b]Localized name[/b] - The name of the linked sale event in the customer’s language. [*][b]Store page banner[/b] - If available, the linked event's promotional banner. [*][b]Game list[/b] - A subset of the games featured in the linked sale. …

Here's an example of a developer shipping custom icons with their game: [docimg=dqdx_sc_radial_icons.png]dqdx_sc_radial_icons.png[/docimg] [callout=green] [h3]Fun Fact[/h3] Animated GIFs can be used as custom menu icons!…

We set this by selecting the special "action set" button in the binding screen and selecting "Apply Action layer --> System Options" from the pop up menu: [docimg=slime_rancher_radial_menu_config_3.png]slime_rancher_radial_menu_config_3.png[/docimg] Note that the special "action set" button will not appear in the binding menu if you don't have any custom action sets defined. This means that you must create your custom action set layer [i]before[/i] you try to set up the activation toggle for it. …

This can be done from the [url=https://partner.steamgames.com/apps/vac/]Anti-Cheat Configuration[/url] page in the App Admin panel. [b]NOTE:[/b] This is a Service interface, methods in this interface should be called with the [code-inline]input_json[/code-inline] parameter. …